At Voltschmie, payment information is handled through established payment processing procedures intended to protect the confidentiality and integrity of payment transactions.
1. Payment Processing
Payments placed through www.voltschmie.com are processed by Stripe, which provides the payment processing infrastructure used for transactions on our website. Stripe is an independent payment service provider and is not a partner, agent, or representative of Voltschmie.
Customers are not required to create or sign in to a Stripe account to complete a payment. Available payment methods may include Visa, Mastercard, American Express, Apple Pay, Google Pay and other supported electronic wallet services, subject to availability at checkout.
2. Payment Information
Payment card details are submitted through the applicable payment processing interface. We do not request customers to send complete card numbers, card verification codes, or other payment credentials to us by email or through ordinary website contact forms.
Payment transactions may be subject to payment-provider checks and transaction monitoring procedures. Stripe may conduct periodic payment risk assessments and monitor transactions for unusual activity as part of its payment processing services.
3. Billing Descriptor
Transactions made through our website are identified on applicable payment records using the billing descriptor:
Voltschmiede GmbH
Customers should retain their order confirmation and payment record for reference.
4. Data Protection and Cookies
We process personal information in accordance with applicable German and European data protection requirements. Further information concerning the collection, use, storage and handling of personal information is provided in our Privacy Policy.
Our website uses a cookie consent banner. Non-essential cookies are only activated after the visitor selects “Accept” on the cookie banner, where consent is required. Information concerning our use of cookies is provided in our applicable cookie information.
5. Payment Records and Communication
Payment-related information may be processed and retained where required for transaction administration, legal obligations, accounting requirements, fraud monitoring, dispute handling, or the establishment, exercise or defence of legal claims, in accordance with applicable requirements.
For payment-related enquiries, customers may contact us using the contact details provided below. We generally respond to payment enquiries within 24–48 hours.
6. Contact Information
Voltschmiede GmbH
Gewerbering 14
08112 Wilkau-Haßlau
Germany
Email: tools@voltschmie.com
Telephone: +49 375 21189444
These Payment Security terms apply to payments made through www.voltschmie.com and form part of the applicable website terms governing transactions.